Frequently Asked Questions
Everything you need to know about bringing Bungu into your home.
What materials are used in Bungu home products?
We prioritize sustainability and durability, using premium materials such as FSC-certified wood, organic cotton, and recycled metals to ensure your home goods last for years.
How long does shipping take for furniture items?
Standard shipping for home decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service.
What is your return policy for home decor?
We offer a 30-day satisfaction guarantee. If your item doesn't fit your space perfectly, you can return it in its original packaging for a full refund or exchange.
Do you offer assembly services for your products?
Yes, for a small additional fee, you can select 'Professional Assembly' at checkout for select furniture items to have them expertly built in your home.
How can I track my Bungu order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our real-time tracking portal.
Are Bungu products covered by a warranty?
All Bungu furniture items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal household use.